Privacy policy

Privacy Policy

Welcome to CARRYALLCO ("we", "our", or "us"). This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit or make a purchase from www.carryallco.com (“Site”) or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Updated policies become effective immediately upon posting on this page.

2. Information We Collect

A. Information You Provide

  • Name, phone number, email address, and shipping/billing address
  • Order details and transaction information
  • Account login credentials, if applicable
  • Information shared while contacting customer support
  • Reviews, feedback, or user-generated content submitted on our website

B. Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address
  • Browser type and device information
  • Website interaction and browsing activity
  • Cookies, pixels, and analytics data

C. Information from Third Parties

We may receive information from trusted third-party providers including:

  • Shopify and ecommerce platform providers
  • Payment gateways and payment processors
  • Shipping and logistics partners
  • Marketing, analytics, and advertising partners

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing shipping, delivery, and customer support services
  • Sending order updates and transactional notifications
  • Improving website functionality and customer experience
  • Fraud prevention, security monitoring, and risk management
  • Marketing, advertising, promotional campaigns, and remarketing

4. Marketing Communication

By providing your contact details, you consent to receiving transactional, promotional, and marketing communication from CARRYALLCO via email, SMS, WhatsApp, or other communication channels.

You may opt out of promotional communication at any time by using the unsubscribe option or contacting us directly.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember customer preferences
  • Analyze website traffic and performance
  • Improve functionality and user experience
  • Deliver personalized advertisements and marketing campaigns

You may manage cookie settings through your browser preferences. Disabling cookies may affect certain website features and functionality.

6. Sharing of Information

We may share personal information with trusted third parties only where necessary, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Technology, hosting, and IT service providers
  • Marketing, analytics, and advertising partners
  • Legal authorities where required by law

We do not sell your personal information to third parties.

7. Payment Security

All payments are processed through secure third-party payment gateways. CARRYALLCO does not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services and support
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

9. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. International Data Transfers

Some of our technology providers, marketing partners, or service providers may process information outside India. By using our services, you consent to such data transfers where applicable.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communication
  • Request details regarding how your information is used

To exercise these rights, please contact us using the details below.

13. Governing Law

This Privacy Policy shall be governed by the laws of India, including applicable provisions under the Digital Personal Data Protection Act, 2023.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@carryallco.com
Phone: +91 95823 39969