At the heart of every product lies a unique story, driven by our passion for quality and innovation. Each item enhances your everyday life and sparks joy.
Carryallco 5-Year Warranty
Every Carryallco demifine piece is designed with care and made to last, which is why we proudly offer a 5-Year Warranty. Whether your jewelry needs replating, resizing, or a repair due to accidental damage, we’ll fix it free of charge—no questions asked.
This warranty is in addition to any statutory rights you may have regarding your piece.
How it works:
Simply follow the instructions for the option that best describes how you purchased or received your Carryallco piece.
After 5 Years (or if proof of purchase is not available), we’ll still help you keep your jewelry shining for years to come. Repairs and replating will be available for the lifetime of your piece for a small service fee, which can be arranged through our online returns process.
Warranty Comparison
| Full-Priced Purchase | Offer / Discount Purchase | |
|---|---|---|
| Warranty Period | 5 Years | 6 Months |
| Replating / Resizing | One-time complimentary | One-time complimentary (6 months only) |
| Accidental Breakage | One-time free replacement | Repair available at a minimal fee |
| Claim Limit per Piece |
One complimentary claim only.
(Either a one-time replating/resizing OR a one-time accidental breakage replacement — not both.)
|
One complimentary claim only.
(Same rule applies — subsequent claims charged at minimal fees.)
|
| After Warranty | Lifetime repairs at minimal fee | Lifetime repairs at minimal fee |
Important: A complimentary claim is limited to one per physical piece — for example, you cannot claim a free replating/resizing and also claim a free accidental-breakage replacement for the same exact item. After the single complimentary claim has been used for that piece, any further claims (replacement, replating, repair, resizing, etc.) will be subject to a minimal service charge. Carryallco reserves the right to verify claims and request supporting evidence (order invoice, photos, unboxing video, etc.) before processing.