Carryallco is an online brand. Our registered office is in Greater Noida West (Flat 2205, Aster Tower, SKA Greenarch, Uttar Pradesh 201306). Our warehouse and in-house plating and manufacturing unit is in Varanasi (S-25/265K-5B, Brinda Nagar Colony, Sarsauli, Varanasi, UP 221002).

Yes — founded in 2023 in Varanasi with 5,000+ orders delivered pan-India. You can verify us by chatting with our team live on WhatsApp at +91 95823 39969, reading reviews on our website and social channels, or visiting our Varanasi manufacturing unit by prior appointment.

We are an online-first brand with a real in-house manufacturing and plating unit. We don't resell — we make.

Our Varanasi unit is primarily a manufacturing and plating facility — not a showroom. However, visits can be arranged by prior appointment. WhatsApp us at +91 95823 39969 at least 48 hours in advance to schedule. Our Greater Noida registered office is not open for customer visits.

If you'd like to see our pieces before ordering, we strongly recommend booking a free video call instead — it's faster, easier, and you can do it from anywhere.

Once your order is dispatched, a tracking link is sent to your email and WhatsApp number. You can also track your order anytime under the Order Tracking section on our website.

If you haven't received a tracking link within 2 business days of placing your order, WhatsApp us at +91 95823 39969 with your order number and we'll check immediately.

All return and exchange requests must be raised within 24 hours of delivery — across all collections, no exceptions.

Demifine 18K Gold: Standard 7-day return and exchange window. Extended 100-day return if the piece is genuinely never worn and in original condition — request still must be raised within 24 hours.

American Diamond: Exchange only (not return). Request within 24 hours, exchange process completed within 7 days.

925 Sterling Silver & Vegan Bags: Final sale — no returns or exchanges. Defect claims within 24 hours with unboxing video only.

₹999 Trial Sale: Final sale — no returns, no exchanges, no warranty, no exceptions.

View full policy →

Email support@carryallco.com with subject line "Warranty Claim – [Your Order Number]". Include your order number, a description of the issue, clear photos (minimum 3 angles), and your unboxing video if the issue was visible on delivery.

Our team reviews all warranty claims within 48–72 hours. Approval is not automatic — each claim is assessed individually. View full warranty policy →

Cancellations are accepted only before a shipping label is generated. Once your order enters the dispatch process, it cannot be cancelled even if it hasn't physically left our unit yet.

WhatsApp us immediately at +91 95823 39969 with your order number if you wish to cancel. Orders are typically dispatched within 24–48 hours of being placed — so contact us as soon as possible.

Yes — every Carryallco piece across all collections is nickel-free and hypoallergenic. Our Demifine 18K Gold pieces use an anti-tarnish stainless steel base with PVD gold plating (Physical Vapour Deposition) — specifically designed to be skin-safe and wearable in Indian climate and humidity.