Frequently asked questions
What material is the handbag made of?
Our handbags are made from premium quality PU leather, offering a cruelty-free alternative to real leather. It’s durable, water-resistant, and designed for long-lasting everyday use.
Does the bag come with a warranty?
Yes, all Carryallco handbags come with a 1 year limited warranty covering manufacturing defects such as hardware issues, stitching faults, or internal lining problems. Warranty does not cover damage from misuse or normal wear and tear.
How do I take care of my handbag?
To keep your bag looking fresh:
- Store it in a dust bag when not in use
- Wipe with a soft, damp cloth
- Avoid exposure to direct sunlight and moisture
Full care instructions are included inside the box.
Can I return or exchange the bag if I change my mind?
We accept return requests within 24 hours of delivery, provided the bag is unused and in original condition. For more details, please refer to our Return Policy.